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I have said it literally thousands of times - these days technology is integral to the way we do business. We rely on technology to communicate, find information about products and services, do our bookwork and for our banking. When things fail it can cause significant disruption to your business, particularly if plans aren't in place for dealing with technical failure. This is why it is crucial for information technology to be viewed in light of your overall business strategy.

Many of our new clients come to us after using a computer technician to look after their business' technology. Common complaints new clients have about their former computer technician are that they didn't understand how they operate, they wanted to change how they did their job to suit the computer and they didn't appreciate how important their computer system is to the business.
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While the advent of inexpensive external hard drives have made the chore of backing up faster and easier, it has also made some IT people complacent about having proper backup procedures in place.

It's amazing how many times I have walked into a new clients' server room and noticed a trusty external hard drive sitting on top of their server - entrusted with the backing up of their critical data. When asked "Do you have backups kept elsewhere?" I am often met with a blank look or asked why backups should be kept elsewhere.

Would your data be safe if a fire went through your business tomorrow? Are all your backups kept on-site? It's crucial for your backup strategy to include some form of off-site backup - whether it be on a disk someone takes home (no less than once per month) or using an online backup solution. While it is probably more common to have to restore a backup because of system failure or an accidental deletion it is still a possibility that some disaster could affect your business - destroying your premises and any data held there.

Having some form of off-site backup as part of your organisation's backup strategy is critical for every business should the unexpected occur.

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Back in February last year, I was fortunate enough to be profiled in the Western Advocate about Carter Tech and my career as a whole. The paper called the philosophy which has guided my work as an IT consultant a "new view of IT" (for those interested in the article, you may read it here).

My philosophy is simple. Technology should support how your business operates without you having to adjust how you work to suit your technology. Your computer system should work for you, not you having to work to suit it. Why then is this rarely the case?

Technology is complicated and despite there being a wide range of products on the market, most IT professionals stick with what they know (or who they have supply contracts with) rather than on what their clients need. This is where Carter Tech is different - we are 100% independent of any vendor and base our solutions on what our clients need. If we need to work with something new, we are happy to learn it, test it and implement it. We see it as part of the service we provide to our clients.

With technology becoming integral to most businesses today it is crucial that technology does not only what it promises but also what you need. There's no use implementing a system which only burdens how you do your work. Our solutions work around you (not you working around it) to make life easier not harder.
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